Terms and Conditions:
Please read these terms and conditions ("terms and conditions", "terms") carefully before using
[website URL] website (“website”, "service") operated by Scientific Laboratory Services ("us",
'we", "our").
Conditions of use
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. Scientific Laboratory Services only grants use and access of this website, its products, and its services to those who have accepted its terms.
Privacy policy
Before you continue using our website, we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices.
Age restriction
You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Scientific Laboratory Services assumes no responsibility for liabilities related to age misrepresentation.
Intellectual property
You agree that all materials, products, and services provided on this website are the property of
Scientific Laboratory Services, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Scientific Laboratory Serivces’s intellectual property in any way, including electronic, digital, or new trademark registrations.
You grant Scientific Laboratory Services a royalty-free and non-exclusive license to display, use,
copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual
property claims, you should contact the company in order to come to an agreement.
User accounts
As a user of this website, you may be asked to register with us and provide private information.
You are responsible for ensuring the accuracy of this information, and you are responsible for
maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password. If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.
Applicable law
By using this website, you agree that the laws of the [your location], without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Scientific Laboratory Services and you, or its business partners and associates.
Disputes
Any dispute related in any way to your use of this website or to products you purchase from us shall be arbitrated by state or federal court [your location] and you consent to exclusive jurisdiction and venue of such courts.
Indemnification
You agree to indemnify Scientific Laboratory Services and its affiliates and hold Scientific Laboratory Services harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.
Limitation on liability
Scientific Laboratory Services is not liable for any damages that may occur to you as a result of
your misuse of our website. Scientific Laboratory Services reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Scientific Laboratory Services and the user, and this supersedes and replaces all prior agreements regarding the use ofthis website.
Cancellation and Returns Policy
Order Cancellation Policy
Please contact your Customer Service Representative at +1(405) 202-2089 in the case you wish to cancel an order. Customer can cancel purchase orders of standard catalogue products at any time prior to picking/packing for shipment. Cancellation of custom products, non-catalogue products and not inventoried products at Scientific Laboratory Service may be rejected or alternatively be subject to cancellation fees. Please contact your Customer Service Representative in the case you wish to cancel an order.
Returns Policy
It is Scientific Laboratory Service’s policy to accept convenience returns of standard catalogue products (where customers have ordered items they do not require), within 60 calendar days of delivery by Scientific Laboratory Service, subject to a minimum of 25% restocking fee of the invoiced value of the products being returned. This returns policy only applies to products inventoried at Scientific Laboratory Service and which are in a unused, re-saleable condition and does not apply to (i) products which have been discontinued, (ii) products which are personalized or customized, (iii) products not purchased from Scientific Laboratory Service, (iv) refrigerated or temperature controlled products, (v) products which are outdated, shelf-worn, used or defaced; (vi) or reagents, diagnostics, sterile, chemicals or medical products; (vii) products which are expired or with an expiration date too short for re-sale. Returns of custom products, non-catalogue products, and not inventoried products are not permitted. Customer must obtain a return goods authorization (“RGA”) from Scientific Laboratory Service and reference the RGA number on return shipping documents prior returning the products to the designated return center (at Customer’s cost). Please contact your Customer Service Representative for further details on the return procedure to follow. For the avoidance of doubt, this policy does not affect customer’s right to return products that develop faults or fail to perform to specifications during the applicable warranty period.
Shipping Error / Damage Policy
It is the responsibility of the Customer to perform reasonable inspection of all deliveries. Obvious external damage must be notified to Scientific Laboratory Service within a maximum of 7 calendar days of delivery, together with a copy of the annotated delivery receipt as well as any relevant supporting documents evidencing the external damages (eg: photos). Delivery errors (eg. wrong product, wrong quantities) and physical damage to products visible from standard “out of box” inspection must be notified to Scientific Laboratory Service within a maximum of 30 calendar days of delivery, together with a copy of the annotated delivery receipt as well as any relevant supporting documents (eg: photos). In the absence of such notifications, goods shall be assumed to be delivered in an undamaged condition. For the avoidance of doubt, this policy does not affect customer’s rights in respect of products that develop faults or fail to perform to specifications during the applicable warranty period.
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